A. Introduction
B. Background
B.1 Preparing the Service Strategy Business Plan
B.2 Key Contacts
B.3 Additional Information
C. Description of Current Services
C.1 Program Location Map
C.2 Profile of Current Services
C.3 Description of Clients/Customers
C.4 Description of Suppliers, Partners and Stakeholders
C.5 Overall Organization Structure and Staffing
C.6 Significant Recent Activities/Initiatives
D.1 Emerging Trends
D.2 Key Strategic Issues
E. Mandate, Objectives and Actions
E.1 Mandate and Objectives
E.2 Objectives and Actions
E.3 Strategic Plan Connection
E.4 Service Principles (optional)
F. Monitoring and Measuring the Service Strategy Business Plan
| Appendices | |
| Appendix I: | Ontarians with Disabilities Act, 2001 and Service Strategy Business Planning Requirements |
| Appendix II: | Accessibility Work Plan |
| Appendix III: | Summary of Accessibility Accomplishments July 2005 - June 2006 |
| Appendix IV: | Illustration of Emerging Trends |
| Appendix V: | Accessible Transportation Coordination Office Initiatives |
| Appendix VI: | Region of Peel: Liveable Peel Initiative |
| Appendix VII: | Accessibility for Ontarians with Disabilities Act, 2005 (Bill 118) Accessibility Standards Development Overview |
| Appendix VIII: | Accessibility Planning by Public Sector: Municipalities |
| Appendix IX: | Glossary of Terms |
