About 2-1-1

What is 2-1-1? 
2-1-1 is a 3 digit, easy to remember number that provides information and referral to community agencies and government programs.  If you are looking for a number to a community agency or government program - we can help with that, or maybe you need some specific services and aren’t sure who to call or where to go, or if help even exists – 2-1-1 can help with that too.  It’s free, confidential, and available 24/7.  We are your community connection.

What types of services can 2-1-1 connect me to?

• Housing supports
• Transportation
  
• Financial help
  
• Employment services
  
• Support groups, like-minded groups
  
• Recreational activities in the community
• Counselling

These are just some examples.  Click here to access the search tips page for help with finding the services you need, or give us a call by dialling 2-1-1 directly from your telephone.

What is the Ontario 211 Services Corporation?
Ontario 211 Services Corporation (O211SC) was incorporated in 2007 with a mission to develop, sustain and improve an integrated Ontario 211 system. As a not-for-profit agency, it is responsible for licensing of 211 sites, approvals for telephone switching, branding and administering the on-going provincial contributions as 211 moves to province-wide delivery.

Vision
The vision of 211Ontario is to become the source for community information and resources throughout Ontario.

Governance
211Ontario is governed by a volunteer Board of Directors who are from financial, community, health, and government backgrounds.

Success Through Partnerships
211Ontario could not exist without the partnership between the Ontario 211 Services Corporation and the eight 211 service providers across Ontario who are responsible for collecting data and providing the information and referral directly to their community:

• Niagara (Information Niagara)
  
• Windsor-Essex (City of Windsor)
  
• Peel (211 Dufferin-Peel)
  
• Toronto (Findhelp)
  
• Thunder Bay (Lakehead Social Planning Council)
  
• Halton (Halton Region)
  
• Simcoe (Community Connection)
  
• Ottawa (Community Information Ottawa)

You can access 211 Ontario by visiting www.211ontario.ca

How can my agency be listed in the 211 database?

Click here.  It’s free, and easy!