Finance

2007 Performance Benchmarking Report

The goal of the 2007 Performance Benchmarking Report is to provide information that measures how efficiently and effectively Ontario municipalities deliver programs and services to citizens.

Results from the 22 services areas highlighted in the report can be accessed below.

Index

Print the Full OMBI report
(98 pages, 7.78 MB)

Letter From the Chief Administrative Officers and City Managers (2 pages, 198 KB)
Introduction (2 pages, 127 KB)
The OMBI Benchmarking Process (4 pages, 278 KB)

2007 Comparitive Results:

Who Does What? (1 page, 112 KB)
How to Read the Graphs (1 page, 140 KB)

Building Services (3 pages, 481 KB)
By-Law Enforcement Services (3 pages, 962 KB)
Child Care Services (3 pages, 364 KB)
Culture Services (3 pages, 560 KB)
Emergency Medical Services (4 pages, 614 KB)
Fire Services (4 pages, 418 KB)
Hostels Services (3 pages, 819 KB)
Library Services (4 pages, 604 KB)
Long-Term Care Services (4 pages, 607 KB)
Parking Services (3 pages, 521 KB)
Parks Services (3 pages, 716 KB)
Planning Services (3 pages, 464 KB)
Police Services (3 pages, 543 KB)
Roads Services (3 pages, 526 KB)
Social Assistance Services (4 pages, 645 KB)
Social Housing Services (5 pages, 573 KB)
Solid Waste Management Services (5 pages, 556 KB)
Sports and Recreation Services (3 pages, 691 KB)
Taxation Services (3 pages, 459 KB)
Transit Services (4 pages, 1.02 MB)
Wastewater Services (4 pages, 614 KB)
Water Services (4 pages, 387 KB)

Appendices

APPENDIX A: Evolution of OMBI (1 page, 92 KB)
APPENDIX B: How Do We Do It? Key Tools, Practices and Processes (1 page, 91 KB)
APPENDIX C: OMBI Partner Statistics (1 page, 95 KB)
APPENDIX D: Partner Web Sites (1 page, 203 KB)
APPENDIX E: Success Stories (1 page, 91 KB)
APPENDIX F: Additonal Contact Information (1 page, 76 KB)

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Revised: Thursday February 05 2009

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