Peel Living Resident Guide
Move In / Move Out / Transfers
Moving In
Pre move-in Inspection
After the lease is signed, the applicant makes an appointment
with the Superintendent, who will issue keys for common areas
and the unit after being shown a copy of the signed tenancy
agreement. At the time of key hand-over, the Superintendent will
inspect the unit with the resident. Any problems will be written on
our inspection report and the resident will receive a copy and
repairs will be completed. An inspection will take place when the
resident moves out of the unit so we can track the condition.
Locks and Keys
Residents receive two sets of keys. A charge will apply for lost
keys. If you want to change your lock, the Superintendent will do
it and a fee will be charged. If residents (including children) are
locked out, the Superintendent is not responsible for letting
them in. Residents must call a locksmith.
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Parking
The majority of Peel Living sites have assigned resident parking.
Visitor parking is provided and varies by site. Some locations have
a "Pay & Display" parking program while others require visitors
to register their car with the company providing parking enforcement.
Ask your Superintendent for specific details about visitor
parking at your building.
Utilities
- Townhouses - In addition to rent, most townhouse residents
pay utility costs (hydro, gas, water as applicable) directly to the
utility provider.
- Apartments - Peel Living provides all utilities in apartments.
Telephone and Cable
- Telephone - Residents are responsible for telephone connection.
- Cable - Residents are responsible for cable connection.
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How to Move Out
Sixty Days Notice in Writing
- According to the lease and the Residential Tenancies Act, residents
must give at least 60 days notice in writing to move out of their
unit. Also, the last day of the notice must be the last day of a
month. For example, if you want to move out on July 31, you
need to send a notice to Peel Living by June 1.
- Proper notice requires all leaseholders' signatures, address, unit
number and date vacating.
- A vacate notice, Form N9 Tenant's Notice to Terminate the
Tenancy, may be obtained from the Superintendent or by calling
the Resident Services Representative at 905-453-4900.
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Return Unit to Original Condition
- When moving out, the unit must be left in an ordinary state
of cleanliness. This includes all appliances, counter tops,
shelving, floors, etc.
- A pre move-out inspection is completed by the Superintendent to
determine unit condition, potential availability date and damages
caused by and invoiced to the resident moving out.
- Any decorating made by the resident must be removed (wallpaper,
tiles or floor covering). Any walls that have been painted in a dark
or bright colour must be restored to a light or off-white colour,
otherwise the resident will be invoiced for any extra work required
by Peel Living to do so.
- All damages must be repaired, and all garbage removed from the
unit, balcony or yard.
- All keys must be returned to the Superintendent by the last
day of tenancy.
- Residents owing money on move-out will have their file forwarded
for collection and a negative entry made on their credit report.
Exit Survey
- When Peel Living receives a notice to vacate, an acknowledgement
letter is sent with an exit survey to fill out and return in the selfaddressed
stamped envelope provided.This survey gives Peel Living
valuable feedback on how we are doing our job as a landlord.
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How to Apply for a Transfer
A resident wanting to transfer to another Peel Living location should contact their Resident Services Representative. RGI Tenants will be provided with an application form, and if approved, your name will go on our waiting list. The waiting list is handled on a first-come, first-served selection basis.
Market tenants (excluding seniors) will be advised to check www.viewit.ca for any available units. Upon discovering a unit of interest, market tenants should contact the Tenant Placement Officer who will review their file.
Acceptable reasons for a transfer are:
- currently live in an over-housed or an under-housed situation (not the right number of bedrooms);
- need to be closer to work; and/or
- need to be closer to continuing medical care or need a specially-equipped unit.
The following conditions must be met and maintained for a transfer approval:
- good rent paying history for a minimum of six months
- no ongoing tenancy action
- good social history
- no outstanding fees (e.g., invoices, NSF charges, etc.)
- last month rent account up-to-date
- have a satisfactory inspection on your current unit
- living in the unit for at least one year
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