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Ruth Renwick: An Inspiring Example of Compassion

By Samantha Frost

I’ve always felt that public service employees had to be special. I thought you had to be a cut above the rest because you subscribe to a very high calling. And to me, your sense of civic duty seemed to come from something other than picking up a paycheque.

I used to think this. But now from personal experience, I know it to be true.

I’ve only been with the Region for two years, but in that time, I’ve met some extraordinary individuals. One of them is Ruth Renwick, an Outreach Worker with Ontario Works in Peel (OWIP).

On Feb. 1, 2001, I spent the day with Ruth. My mission: to learn what the Region is doing to help Peel citizens in crisis pull themselves out of some of life’s toughest situations. It is a day I won’t soon forget.

The experience of examining the complicated interactions that take place between the homeless and the people trying to help them was up close and personal. It didn’t take me too long to realize that Ruth’s work is rich with examples of friendship and compassion. She’s a hugger. And simple gestures like

that, along with positive and caring words, go a long way toward breaking down the degree of isolation that marginalized people, like the homeless, typically feel.



Here’s a snapshot of the types of services that Ruth carries out on the Region’s behalf. Remember, we are talking about people in crisis, so she could be doing her job anywhere — under a highway bridge, in an abandoned parking garage, in a soup kitchen or at an emergency shelter:

  • Assistance with housing search and getting people into shelter
  • Free, impartial and confidential advice
  • Crisis intervention
  • Funding and assistance with replacing lost identification - many people who are homeless do not have ID and this severely limits their access to services
  • Birth certificates
  • Social insurance cards (SIN)
  • OHIP cards
  • Funding for medical necessities including medications, splints and crutches
  • Health care and health teaching
  • Provision of basic needs
  • Food
  • Clothing
  • Access to telephone
  • Referrals for anyone who ishomeless to community agencies that provide meals, mail service, and access to shower, laundry and storage facilities.

Encourage people that you think are in crisis to call Peel’s STREET Helpline at 1-877-848-8481, and let them know it’s a free call from any pay phone.

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