Pandemic Influenza Plan - 2009

SECTION 3: LONG TERM CARE RESPONSE COMPONENTS

Chapter 9: Resident Care

A. STANDARD CARE

The registered staff will ensure that the basic standard care is given to each resident according to their established care plans. The registered staff will continue to update the care plan during a pandemic outbreak. The DOC and registered staff will collaborate to identify care needs. See Table 9-1 for Resident care by pandemic phase.

Table 9 - 1: Resident Care Objectives and Actions by Pandemic Phases

PHASES 1 and 2 (Inter Pandemic Period)
Objective – To provide and maintain an optimum level of care to all residents.
Actions:
  • Maintain adherence to current LTC centre policies and procedures.
  • Provide each resident with care and services consistent with his/her plan of care in accordance with the Residents’ Bill of Rights, the Health Care Consent Act and/or the Substitute Decisions Act.
  • Employ continuous surveillance for FRI/ILI to provide a baseline for seasonal influenza vs. pandemic influenza.
  • Initiate planning for resident care during a pandemic.
  • Encourage eligible residents to receive the annual Influenza and Pneumococcal Vaccines.

PHASE 3 (Pandemic Alert Period)
Objective – To continue to provide and maintain an optimum level of care to all residents.

Actions:

  • Maintain adherence to current LTC centre policies and procedures.
  • Initiate education for residents/families regarding Pandemic Influenza.
  • Encourage eligible residents to receive the annual Influenza and Pneumococcal Vaccines.
  • Develop a written plan for a pandemic including how to manage residents if the hospital is unable to accept residents from LTC.

PHASES 4 and 5 (Pandemic Alert Period)
Objective – To continue to provide and maintain an optimum level of care to all residents.

Actions:

  • New admissions and residents returning from the hospital will be closely screened and monitored for FRI/ILI symptoms.
  • Prepare plans to cohort ill residents to their rooms and units, limiting movement within the facility.
  • The OMT will identify units or designated areas used by residents experiencing pandemic influenza symptoms.
  • If residents have shared accommodations, the room mate will be treated as a close contact and placed on precautions.
  • The ICP/DOC will ensure staff receive specific information on how to care for the ill residents and provide refresher infection control measures and updates.
  • Active screening for staff, visitors, family members, students and volunteers will be implemented.
PHASE 6 (Pandemic Period)
Objective – To minimize serious illness and overall deaths in the long term care centre.
  • Identify
    • who could go home to family members temporarily
    • who could be discharged home temporarily with home care services
    • who must continue to be cared for in the centre49
    • Resident transfers to another LTC home are not recommended at this time.  The centre will collaborate with the Community Care Access Centre (CCAC) regarding any potential transfers.

The level of care to be provided to residents during a pandemic is dependent upon the staffing levels available. The minimum basic care will be provided as follows:

  • Essential personal care (essential bathing limited to baths/showers as needed only; face hands and perineum twice daily and as needed to maintain skin integrity).
  • Medication administration.
  • Personal hygiene and grooming may be modified depending on staff availability (see LTC9-5.3.1). Care of fingernails and feet may not be available.
  • Oral care BID (LTC9-5.3.2).
  • Ongoing assessment of care needs.
  • Clothing and bedding will be changed only as needed.
  • Routine toileting and continence care will be based upon the resident’s individual need to maintain skin integrity. Routine catheter care will be maintained as ordered.
  • Skin and wound care management including routine aseptic dressings and sterile dressings, and colostomy care must be maintained.
  • Assistance with eating as needed. G-tube feeding and maintenance will be maintained as ordered.
  • Oxygen therapy as required (a one month stockpile of O2 supplies will be available for use).
  • Bedridden residents will be repositioned every two hours and as needed.
  • Maintain regular communication with the relatives/substitute decision makers of residents in the centre to keep them updated and reassured about the situation and discourage unwarranted visiting.
  • Non urgent medical appointments will be cancelled and rescheduled.
  • Residents with ILI/Pandemic strain of influenza will automatically be placed on Additional Precautions, isolated in a designated area in the LTC centre or cohorted in a room/unit with residents exhibiting like symptoms. 
  • All residents with ILI will be restricted to their rooms with no exceptions.
  • Ensure that appropriate respiratory outbreak signage indicating additional precautions and updates are posted for staff, family, visitors and other services.
  • The OMT will decide which resident-based contract services/activities can be curtailed during the pandemic flu outbreak (e.g. foot care, hairdressing, activation programs, physiotherapy, psychiatry visits, etc).\Ensure the Adult Day Service and other non-essential programs (e.g. Moms and Tots program) are closed.
  • The DOCs/designates will ensure that resident prescriptions for pandemic influenza vaccine are obtained from the attending physicians or Medical Director.
  • Registered staff will ensure consent for administration of antiviral and pandemic influenza vaccinations are obtained from the residents or SDM.
  • Ensure advance directives are updated with SDM of residents who are ill and appropriate changes made accordingly.

B. B. INFLUENZA CARE

The interventions for influenza care will be administered as outlined in the Management of A Respiratory Outbreak, in the Infection Prevention and Control Policies and Procedures Manual LTC8-7.2. Further modifications to flu care will be implemented as per directions given from public health.  Educational training will be provided to the staff pertaining to the clinical care of residents with FRI/ILI and pandemic influenza. The educational training program will include, but not be limited to, the following:

  • Definition of FRI/ILI
  • Passive and Active Screening
  • Clinical pathway of the pandemic flu strain (when info is available)
  • Specimen collection for lab tests
  • Pandemic influenza vaccination and antiviral administration for residents and staff
  • Ethical issues with mass casualties
  • MOHLTC/Peel Public Health directives
  • Management of well residents
  • Infection Prevention and Control Measures
The ICP/designate will monitor for updates provided on the MOHLTC website at (http://www.health.gov.on.ca/pandemic ) and provide education to the staff accordingly.

C. TRIAGE

The OMT will decide whether there will be movement of the ill residents to cohort them to their rooms or assign specific areas for the ill residents. 

  • Residents returning from hospital and new admissions will be screened and monitored closely for FRI/ILI symptoms. 
  • Registered staff will update the Daily Report of Infections form (ICF-05).
  • The RN will follow the Outbreak Identification Pathway (see Form ICF-06) to guide decision-making regarding ongoing infections. 
  • The RN will initiate the Outbreak Line Listing (ICF -23) and notify the ICP.

D. CRITERIA FOR RELOCATION

An assessment of care needs will determine where the resident will be best cared for. Residents requiring extraordinary care (e.g. residents requiring Renal Dialysis, Emergency Orthopaedic Surgery etc.) will be evaluated to determine the best location to meet their care needs.

If a resident has been determined eligible to go home temporarily with family members, the centre’s multidisciplinary team will:

  • provide support, education, medication and personal care items to facilitate transfer of care activity to the community setting
  • collaborate with the CCAC to determine eligibility for home care services.

NOTE: This temporary transfer will not be considered a discharge to community unless the family/resident wishes a permanent discharge.

E. RESIDENT, FAMILY AND VOLUNTEER EDUCATION

The ICP and resource nurse will collaborate to deliver education to residents, families and volunteers. Education will include but not be limited to:

  • Hand Hygiene
  • Cough Etiquette
  • Infection Control and Prevention Measures
  • Donning and Removing of Personal Protective Equipment
  • Pandemic Influenza (historical and current facts)
  • Altered roles and assistance with Activities of Daily Living
  • Feeding programs
  • The Personal and Family Care Module50

Educational material can be accessed on the following websites:

Educational programs will be presented at Residents’ Council meetings, Family Council meetings and family education events.

Appropriate signage and posters will be displayed throughout each centre and they are available on the Peel Public Health website.

49 Ministry of Health and Long-Term Care. (2008). Ontario Health Pandemic Influenza Plan 2008, Chapter 19, pp. 19.2. Retrieved November 12, 2008 from http://www.health.gov.on.ca/english/providers/program/emu/pan_flu/pan_flu_plan.html
50Ministry of Health and Long-Term Care, Emergency Management Unit-Personal and Family Care Module. Retrieved November 12, 2008 from
http//:www.health.gov.on/English/providers/program/emu/pan_flu/pan_flu_care.html.

Revised: Tuesday January 19 2010

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