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For Immediate Release:
November 26, 2012

2-1-1 Supports Residents in Peel Region Who Need a Helping Hand This Holiday Season

BRAMPTON, ON. (Nov. 26, 2012) 2-1-1 helps residents by providing information and referrals to those looking to give or get help over the holidays.

"2-1-1 provides an easy way to find information about community supports and events," said Carroll Francis, Advisor, Integrated Service Delivery at the Region of Peel. "We are fortunate to have a community rich with events, programs and services to help our residents the only problem is that many people are unaware of this or do not know how to access these services."

2-1-1 is a three-digit, non-emergency phone number available to everyone in Ontario and helps people access community, social, health and government services. The service is free, confidential, multilingual and operates 24-7.

In the months of November and December, 2-1-1 reports receiving many calls from Brampton, Mississauga and Caledon residents who are looking for information and referrals for special holiday programs such as food banks, toys for children, Christmas meals, shelters and holiday hampers.

In response to the community need, 2-1-1 has developed their second annual Holiday Sharing Guide that features information about gifts, toys, holiday baskets, food banks, Christmas meals and seasonal events such as annual tree-lighting ceremonies, Santa Claus parades and concerts. The purpose of the guide is to compile a number of community programs into one place to make accessing special holiday programs as easy as possible, while raising awareness that 2-1-1 is available for residents when they dont know where to turn.

For a printable version of the guide or for information not found in the guide, call 2-1-1 or visit 211ontario.ca.

The Regional Municipality of Peel was incorporated in 1974 on the principle that certain community and infrastructure services are most cost-effectively administered over a larger geographic area. The Region of Peel serves more than 1.3 million people and approximately 88,000 businesses in the cities of Brampton and Mississauga and the town of Caledon.

For more information on the Region of Peel, call 905-791-7800 or visit peelregion.ca.



Cliff Luis
Communication Specialist
Region of Peel
905-791-7800 ext. 4570

Carroll Francis
Advisor, Integrated Service Delivery
Region of Peel
905-791-7800 ext. 6505

Communication Services, 10 Peel Centre Dr., Brampton, ON L6T 4B9
Phone: 905-791-7800, Fax: 905-791-0595, e-mail



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