Region of Peel remains committed to finding efficiencies

BRAMPTON, ON. (Nov. 14, 2019) – The Region of Peel continues to demonstrate its commitment to delivering services that are effective and efficient and provide value for resident tax dollars. This commitment ensures that the Region remains innovative in order to improve community outcomes.

“As part of the Continuous Improvement Program, efforts are regularly undertaken to identify efficiencies and improve the quality and effectiveness of services through such methods as Lean Six Sigma, digital enhancements and service evaluations,” said Catherine Matheson, Corporate Services Commissioner. “The Region’s goal is to ensure that services are delivered effectively and in the most efficient manner possible – reducing the need for increased taxes on residents and businesses in Peel.”

In 2019, 47 continuous improvement initiatives were completed contributing to cost savings of $2.58 million and cost avoidance of $1.89 million. Some of these initiatives include:

Converting existing street lighting for roadways and/or intersections to energy efficient LED lighting, resulting in reduced energy costs of $400K
Piloting lower-carbon fuel alternatives and vehicle technologies as part of the Green Fleet Strategy with a current annual projection of 580 tonnes of reduced greenhouse gas emissions
Implementing a digital menu solution in Long Term Care Centres, reducing delays in updating dietary information for residents and reducing food waste and paper use with $41K cost savings and $10K annual cost savings respectively
Improving the functionality of the Regional call centre to better manage calls, resulting in an improved service experience and cost avoidance of $175K

The financial benefits achieved from the program were reflected in the 2019 Continuous Improvement report to Council on Nov. 14, 2019.

The Region of Peel works with residents and partners to create a healthy, safe and connected Community for Life for more than 1.5 million people and 175,000 businesses in the cities of Brampton and Mississauga and the Town of Caledon. Peel's services touch the lives of residents every day. Recognized as a leader in management and service delivery, the Region of Peel is the only government organization at any level to receive Excellence Canada's Platinum Award for Excellence, Innovation and Wellness^®. For more information about the Region of Peel, explore peelregion.ca and follow us on Twitter at @regionofpeel.

Media Contacts

Bethany Lee
Manager, Strategic Client Communications
Region of Peel
905-791-7800, ext. 8556