Next Steps
START | Initial Participation Agreement
START
When a client is determined to be potentially eligible for assistance, the Client Service Representative will schedule them and other applicable members of their family into a half day START Session, which will provide information about the Ontario Works Program.
Initial Participation Agreement
Following the START Session, an Initial Participation Agreement with a Caseworker will be scheduled. In certain circumstances, the Client Service Representative may defer a client from the START Session and book them directly into an Initial Participation Agreement with the Caseworker.