Service Principles
Service Principles guide the way in which Ontario Works in Peel provides financial and employment services to our participants. Service Principles do not replace our Regional Values; rather support the values by guiding us in performing our work. The Ontario Works Service Principles are:
Client Need is The Driving Force in Everything We Do
- Model respect and empathy for all
- Commit to improve services through feedback and communication
- Empower client success through responsible risk taking
- Proactive and accountable in our planning and actions
- Creative and flexible in meeting the needs of our clients
- Build partnerships to strengthen service