Reading your bill
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Paying your bill
The Region of Peel offers property owners the option of redirecting water and wastewater bills
to tenants. Please note, owners are ultimately responsible for arrears at the property, in
accordance with the Municipal Act, 2001, S.O.2001, c.25.
As of Nov. 1, 2008 for residential landlords and May 3, 2010 for commercial landlords, a tenant's account will only be set up from information provided by the owner.
The owner should inform the Region of any changes at all times. The account will remain in the owner’s
name and mailing address until the completed Tenant Billing Information form is returned to the
Region of Peel. Unless the form is received prior to the move in date, the date the form is
received will be considered the move in date.
Unfortunately, we cannot accommodate any back dating and the owner will be billed for all
water and wastewater services supplied and service charges until the form is received.
As the owner, if you wish to receive arrears notices via e-mail, please provide your e-mail address on
the appropriate form below.
You can also call our office to periodically check for arrears.
The property owner continues to be responsible for advising the Region in advance of any tenant change
in order to ensure accurate billing. It is also important to provide us with a forwarding address
for any tenants moving out.
If you have any questions, please do not hesitate to contact us at 905-791-8711. Caledon residents can
call 905-584-2216. You can also fax us at 905-791-5112 or e-mail us at
Please complete the appropriate form:
And return to: