|||| Contact Us
Call the office at 905-791-1015 between 8 a.m. and 8 p.m., Monday to Friday.
Lines tend to be busiest from 8:00 a.m. – 9 a.m. and 2 – 6:30 p.m. Please wait on the line or try again after five minutes.
Monday to Friday between 5 am to 8 am, Saturday & Sunday from 8:30 am to 6:30 pm please contact 905-791-1015 extension 6864 if your ride has not shown up
Cell Phone Users:
If you are away from home and your ride is late, you can make a free call to TransHelp on your cell phone:
- Rogers or AT&T Customers: Dial *THLP (*8457)
- Bell Customers: Dial #THLP (#8457).
- Fax Bookings: Group bookings can be faxed to TransHelp at 905-277-5864
TransHelp is committed to providing quality service to its passengers and welcomes your comments. If you have a comment you would like to make about TransHelp, contact:
Customer Service Representative.
3190 Mavis Rd.,
ON L5C 1T9
Tel: 905-791-1015, ext. 2
Comment Line: 905-791-1015, then press “7”
General inquiries, commendations, complaints, and concerns can be placed through
Customer feedback and Commendations:
We would like to encourage you to forward your concerns and commendations via the Customer commendation line at 905-791-1015 by Pressing 7 OR online. You may speak to a Customer Service Representative and report your complaint. We do have a complaint process in place and would love to hear how we can serve you better.
- Bram City 905-455-7777
- Blue and White 905-274-4444
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Friday October 12 2012