Important Update:
Interactive Voice Response (IVR) for checking ride times
Please be advised that improvements are currently being made to the Interactive Voice Response system to address quality control. As a result, we encourage you to ONLY use IVR at about 60 minutes before your pre-booked ride time. Doing so any earlier will result in inaccurate results.
Improvements we are working on include:
- Automated calls to indicate a ride time has changed
- Automated calls when the bus is minutes away from your pick-up location
- Upgrades to announce the taxi provider’s name
Again, please only use IVR 60 minutes or closer to your ride time to verify the time. If you are booked for a taxi, please speak to customer service to confirm which vendor you are booked for.
Thank you for your understanding and we apologize for any inconvenience
|||| TransHelp's Mission:
A Quality Regional Service: "Working together to enhance the lives of those unable to use conventional transit."
| ** Payments can be made at: **
3190 Mavis Rd, Mississauga, ON or
Access Peel, 10 Peel Centre Drive, Suite B, Brampton, ON
or
7120 Hurontario Street, Misssissauga
|
|||| Accessible Transportation Users
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