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|||| Tips for Better Services

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  • When booking your ride:

      * Give us the exact pick-up and drop-off addresses.

      * Tell us the exact entrance where you will wait.

      * Specify your mobility aid to ensure you get the right vehicle.

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  • Give yourself enough time to reach your destination. Your driver may have other pick-ups and drop-offs in between.
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  • To ensure you have the most accurate pick-up time, confirm your ride time on the IVR as close as possible to your departure.
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  • Confirm your ride time on the IVR before your trip. The closer you call to your trip time – the more accurate your pick-up time.

Tips For Better Services - (29 KB, PDF, 1 page)

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Revised: Monday April 20 2009

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