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Contact Water and Wastewater

Call us if you:

Phone: 905-791-7800

Toll free: 905-584-2216 (Caledon or another long-distance areas)

Email us if you have:

Email Public Works Customer Service

Other information

Water bill payment

You can pay your water bill in-person at these locations:

Brampton

Caledon

Mississauga

Questions about your water bill

Email water billing anytime or call 905-791-8711, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Questions about overdue payments

Email account receivables anytime or call 905-791-8700, ext. 3037, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Set up or change an account

Email account management anytime or call 905-791-8711, Monday to Friday, from 8:30 a.m. to 4:30 p.m., to create a new account or to change or manage an existing account.

For water meter installation and repair, call 905-791-7800 ext. 3226, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

For water hydrant permit requests, call 905-791-7800 ext. 4243, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

For water efficiency programs and information, call Water Smart Peel at 905-791-7800, ext. 4409, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Email water quality anytime or call 905-791-7800, ext. 4685, Monday to Friday from 8:30 a.m. to 4:30 p.m.

Email wastewater for general information or to submit a noise or odour complaint.

To sign up, use our secure online database anytime or call 905-791-7800, ext. 4685, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Call 905-791-7800 ext. 7882 for drawings that show water and sanitary infrastructure on roads or easements.