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  •  Region of Peel Accessibility Plan – September, 2010

    Appendix II - Summary of Accessibility Accomplishments
    July 2009 - June 2010

     

     

    1. Corporate Services

    1.01 Activity: A checklist to include guidelines to prepare presentations in accessible formats was created. Its purpose was to ensure presentations received for AAC meetings accommodated their needs.

    Barrier Addressed*: Information and Communication, Customer service.

    Result Achieved: Access to Council and Committee documents.

    Department: Corporate Services

    Standards: Customer Service, Information & Communication

    1.02 Activity: May 31 – June 6 was proclaimed National Access Awareness Week (NAAW) by Regional Council. Region of Peel Accessibility Advisory Committee (AAC) and the Accessibility Planning Program (APP) invited a guest speaker, Mr. David Shannon, to mark the Region of Peel’s NAAW celebration and to share his perspectives around areas of Dignity for Everyone, Human Rights, Duty to Accommodate and newly adopted United Nation’s Convention on the Rights of Persons with Disabilities (CRPD).  Over 100 employees, members of the AAC and the Executive Management Team participated in the event, which was also broadcast via intranet.

    Barrier Addressed*: Attitudinal, Informational, Policy/Practices

    Result Achieved: Staff received disability education.

    Department: Corporate Services

    Standards: Customer Service

    1.03 Activity: AAC and APP staff collaborated to set up information and display booths at various internal and external events to disseminate accessibility information to community and staff.

    Barrier Addressed*: Attitudinal
    Result Achieved: Participants of the following events received information from AAC about accessibility initiatives taking place within Peel

      • Connections 2010
      • Peel Children’s Water Festival, Family Fun Day
      • Region of Peel National Access Awareness Week
      • City of Mississauga National Access Awareness Week

    Department: Corporate Services

    Standards: Information and Communication, Customer Service

    1.04 Activity: Celebrated 2009 International Day of Persons with Disabilities (IDPD) where over 250 participants from the community at large and Regional employees received information about accessible Regional services and programs. Thirteen vendor displays were also organized to disseminate disability specific information such as accessible housing, adaptive technology, disability services and programs offered by Regional departments and external providers in Peel. Many leaders from the community and government shared their inspiring stories with the participant. The day was concluded with a round table discussion to engage all stakeholders in planning for accessibility in Peel.

    Barrier Addressed*: Information, Attitudinal, Transportation

    Result Achieved: Shared accessibility information and resources with community and staff to assist customers with disabilities by making Regional services more inclusive. Promoted positive work images of people with disabilities and their contributions.
    Department: Corporate Services

    Standards: All AODA Standards

    1.05 Activity: AAC organized the 7th annual Accessibility Awards ceremony. AAC received nominations from Regional departments and selected the award recipients. In addition, the Honourable David C. Onley was awarded the Region of Peel’s 2009 Accessibility Award, recognizing his leadership role and efforts towards making Ontario and the Peel community accessible for everyone.

    Barrier Addressed*: Attitudinal

    Result Achieved: Acknowledged Regional staff’s accessibility accomplishments, including their contribution to creating an inclusive society and encouraging others to follow in their footsteps.

    Department: Corporate Services

    Standards: All AODA Standards

    1.06 Activity: Organized AAC tour to audit Regional site for United Way 5K “Run, Walk and Roll” event.

    Barrier Addressed*: Physical, Architectural

    Result Achieved: Documented AAC recommendations to ensure event was accessible for persons with a disability.

    Department: Corporate Services

    Standards: Built Environment

    1.07 Activity: Regional staff participated in provincial AODA and Emergency Preparedness Roundtable Consultations.

    Barrier Addressed*: Policy/Practices

    Result Achieved: Provided expert input into the provincial consultations.

    Department: Corporate Services

    Standards: All AODA Standards

    1.08 Activity: Distribution of the Emergency Management Ontario Emergency Preparedness Guide for People with Disabilities/Special Needs at various public events such as Connections 2010 fair, Region of Peel and Mississauga National Access Awareness Week events, and the Peel Children’s Water Festival.

    Barrier Addressed*: Informational

    Result Achieved: Raising awareness of accessibility barriers related to emergency situations, as well as providing planning tools to facilitate personal preparedness of individuals with disabilities.

    Department: Corporate Services

    Standards: Information and Communication, Customer Service

    1.09 Activity: In response to the H1N1 Planning, the planning discussions to incorporate accessibility requirements to make sure that the temporary sites become more accessible to accommodate persons with disabilities.

    Barrier Addressed*: Physical, Policy/Practices

    Result Achieved: Accessibility issues were addressed in some of the locations of the H1N1 clinics. Examples include:

    • A ramp was built for one of the sites to accommodate mobility devices.
    • Additional parking was established at Blessed Trinity
    • Paid duty officers monitored the usage of accessible parking spaces.
    • Additional accessible parking spaces were added to Indell site.

    Department: Corporate Services

    Standards: Customer Service

    1.10  Activity: Haiti Repatriation Initiative. Coordinated support with Paramedics, Human Services, Greater Toronto Airports Authority (GTAA), and Canadian Border Services Agency (CBSA) etc.

    Barrier Addressed*: Physical

    Result Achieved: Supported the “special needs” of the repatriated Canadians.
    Also, supported those individuals who lost mobility devices as a result of the earthquake in Haiti

    Department: Corporate Services

    Standards: Customer Service

    1.11 Activity: Provided Emergency Evacuation Workshop to TransHelp, municipal transit service providers, paramedics, and staff of Human Services, Police, Fire & Emergency Services, Public Health, Peel Regional Emergency Program and area municipalities

    Barrier Addressed*: Attitudinal, Informational

    Result Achieved: Provided information to participants about topics such as alternative methods of transportation, the provisions of mobility devices, and how to assist individuals with different disabilities in case of emergency.

    Department: Corporate Services

    Standards: Information and Communication

    1.12 Activity: Accessibility Planning Program and Peel Regional Emergency Program developed an information booklet titled Assisting People with Disabilities, to provide readers with information about how to help people with disabilities in a large-scale emergency.

    Barrier Addressed*: Information

    Result Achieved: Approximately 2000 copies of the booklet were distributed at number of public events. The booklet is also available in large font copies.

    Department: Corporate Services

    Standards: Information and Communication

    1.13 Activity: Peel Regional Emergency Program conducted Public Education and Outreach by distributing Emergency Management Ontario documents for persons with disabilities at various municipal Emergency Preparedness Week events.

    Barrier Addressed*: Information, Policy

    Result Achieved: Information about how to assist persons with a disability in an emergency situation was provided to those attending the various Regional events.

    Standards: Information and Communication

    1.14 Activity: Reviewed Peel Region Official Plan Review (PROPR) – Sustainability Policies.  Accessibility is addressed broadly in Section 1.3.5 of the Regional Official Plan, specifically under the social imperative themes of the Plan.

    Barrier Addressed*: Policy

    Result Achieved: The sustainable development framework enabled several initiatives that introduced sustainability within the Corporation and to residents and businesses in Peel, by using accessibility as one of the verifiers.

    Department: Corporate Services

    Standards: Built Environment

    1.15 Activity: Reviewed Peel Region Official Plan Review (PROPR) – Housing Policies. Accessibility is addressed under Section 5.8.6 of the Regional Official Plan, the objective of this section is to make housing available to Peel’s diverse populations and residents with special needs, including provision of accessible housing and appropriate support services.

    Barrier Addressed*: Policy

    Result Achieved: Peel’s housing strategy, which was introduced through PROPR along with the housing policies, has been finalized and was approved on June 3, 2010 by Regional Council. Regional staff is currently prioritizing action items to address Peel housing issues.

    Department: Corporate Services

    Standards: Built Environment

    1.16 Activity: Conducted the presentation on Aging Population Trends in Peel with stakeholders including members of the AAC.

    Barrier Addressed*: Informational, Educational

    Result Achieved: The presentation outlined demographic and socio-economic changes taking place in Peel and their likely implications for delivery and planning of Regional services and programs in the future. Members of the Accessibility Advisory Committee were engaged in a discussion about the implications of a growing population of older adults, seniors, and persons with disabilities on the delivery of programs and services provided by the Region..

    Department: Corporate Services

    Standards: Information and Communication
    1.17 Activity: Presented statistics from the Peel Data Centre pertaining to Persons with Disabilities to members of the Accessibility Advisory Committee.

    Barrier Addressed: Informational, Educational

    Result Achieved: The presentation demonstrated the information that is available from the Peel Data Centre about persons with disabilities, differences between the data collected by different sources, and information on navigating the Peel Data Centre website. The presentation generated discussion on data gathering methods employed by various government agencies and on how the data could be used to assist in setting priorities for the Accessibility agenda in the future.

    Department: Corporate Services

    Standards: Information, Customer Service

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