Making Way > Accessibility Planning Program 2010

• Introduction
• Background
• Description of Current Services
• Trends and Issues
• Mandate, Objectives and Actions
• Appendices
• Contact Form

Table of Contents

• Introduction

Core Document

Background

• Preparing the Accessibility Plan
• Key Contacts
• Additional Information

Description of Current Services

• Program Location
• Profile of Current Services
• Description of Clients/Customers
• Description of Suppliers, Partners and Stakeholders
• Organizational Structure for Accessibility Planning Process
• Corporate Projects

Trends and Issues

• Emerging Trends
• Key Strategic Issues

Mandate, Objectives and Actions

• Mandate and Objectives
• Objectives and Actions
• Strategic Plan Connection
• Service Principles

Appendices

Appendix I

Corporate Projects

• Accessible Transportation: Family of Services Project
• Accessibility Education Project
• Accessibility Advisory Committee (AAC) Consultation Process for Buildings, Structures or Premises
• Accessibility Policy Project
• Barrier Identification and Reporting Process
• Accessibility Integration Project
• Print and Internet Communication Standards Project
• AODA Compliance Projects

Appendix II

Summary of Accessibility Accomplishments
July 2009 - June 2010

• Mandate
• Corporate Services
• Employee and Business Services
• Public Works
• Health Services
• Human Services
• Executive Office

Appendix III

Highlights of Selected Accessibility Initiatives

• Overview
• Accessible Customer Service Standards Project
• Accessible Transportation Service Update
• Implementation of the AAC Communication Strategy
• Peel Children’s Water Festival - Accessibility Update
• National Access Awareness Week - 2010
• Region of Peel International Day of Persons with Disabilities Event
• Inclusive Design - Chapelview Project
• Executive Office - Diversity and Disability Initiative

Appendix IV

• Emerging Trends

Appendix V

• Accessibility Standards (AODA)

Appendix VI

• Glossary of Terms

Feedback

• Comment Form