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News release: November 9, 2020

Region of Peel launches expanded Peel Outreach Team services to help end homelessness

BRAMPTON, ON (November 9, 2020) – The Region of Peel launched expanded Peel Outreach Team services to help get people experiencing homelessness out of the cold and on a path to long-term housing. New services include a new mobile health clinic, a second mobile outreach team van, expanded service hours and additional on-location supports.

The Peel Outreach Team consists of both a 24/7 Street Helpline and mobile Street Outreach teams who provide on-location supports. Services provided include access to shelter, COVID-19 prevention services, certain medical services and urgent supplies (e.g. food, clothes and blankets). The Street Outreach team also connects people in need to other supportive programs, including mental health, addiction and employment services.

The Peel Outreach Team program is funded by the Region of Peel and run by the Canadian Mental Health Association (CMHA).

Services now include:

The Street Helpline also supports residents who are concerned about others. Residents can call 1-877-848-8481 if they are worried someone is in urgent need of homelessness supports.

“The Peel Outreach Team plays a critical role connecting the homeless to supportive services,” said Aileen Baird, Director of Housing Services. “During the pandemic, this work has taken on an even greater level of urgency as their role expands to include COVID-19 health screenings, pandemic education and referrals to our isolation and recovery centres. Expanding the program will help more of our most vulnerable residents stay safe and get housed.”

Learn more about the Region’s work to end homelessness in Peel at To learn about available housing supports, visit

Media contact

Lesley Hudson
Communication Specialist
Region of Peel
Tel: 905-867-8072

The Region of Peel works with residents and partners to create a healthy, safe and connected Community for Life for approximately 1.5 million people and over 175,000 businesses in the cities of Brampton and Mississauga and the Town of Caledon. Peel's services touch the lives of residents every day. For more information about the Region of Peel, explore and follow us on Twitter @regionofpeel and Instagram