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News release: January 20, 2023

Region of Peel's 2022 Continuous Improvement Program Achieves Improved Service Delivery

Brampton, ON - (January 20, 2023) – The Region of Peel remains committed to delivering services that are effective and efficient. The Region's Continuous Improvement Program (CIP) delivers improved service outcomes that provide value for tax dollars and contribute to advancing the Region's Strategic Plan and vision of Community for Life.  

In 2022, a total of 40 CIP initiatives were completed by the Region contributing to cost savings of $3.6 million and cost avoidance of $7.1 million. Benefits, such as improved client experience and employee well-being, were also realized.

Some of the notable initiatives completed include:

These cost savings and cost avoidance are reflected in the Region's 2023 budget.

The Region's Continuous Improvement Program also played a critical role in the Mass Vaccination Program in providing COVID-19 vaccinations to residents through fixed and mobile clinics and at Long Term Care homes. Improvements were made to increase clinic capacity while reducing costs and keeping employees and residents safe.

The Region is always looking for ways to improve services in our community. This year’s Continuous Improvement Program results show our ongoing commitment to building a Region with services that respond to people’s diverse needs and with an eye to ensuring their tax dollars are effectively spent.

Gary Kent, Chief Financial Officer and Commissioner of Corporate Services 

Media contact

Clorinda Pagliari
Communications Specialist
Region of Peel

About Peel's transition

The Ontario government announced the dissolution of Peel Region and the establishment of a Transition Board (TB) as part of Bill 112. The Transition Board was appointed to provide recommendations to the Minister of Municipal Affairs and Housing on a range of restructuring matters related to the dissolution of Peel Region to make Mississauga, Brampton and Caledon independent municipalities by January 1, 2025.

To learn about the Transition Board, how it will make these recommendations, and to provide feedback to the Ministry of Municipal Affairs and Housing, visit Ontario's Peel Region Transition Board website.

During our transition, Peel remains committed to providing services to residents and businesses. For information about our transition, visit Peel's transition website.

About Peel Region

Peel Region works with residents and partners to create a healthy, safe and connected Community for Life for approximately 1.5 million people and over 200,000 businesses in the cities of Brampton and Mississauga and the Town of Caledon. Peel's services touch the lives of residents every day. For more information about the Region of Peel, explore and follow us on Twitter @regionofpeel and Instagram