Civic holiday hours

The Civic holiday will affect trip bookings August 1 to 3. Get details

Peel Region homepage
Peel Region

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  • Get confirmation emails with trip details
  • Enjoy real-time vehicle tracking so you know when the bus will arrive
  • Choose a destination from your favourites list based on where you travel most

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TransHelp account

Update contact information, monitor account balance and transactions and cancel trips online.



Apply for TransHelp

Check if you're eligible, apply for TransHelp, learn about eligibility categories and in-person assessments.

My trips

Get details on the types of trips we provide and learn how to book, change or cancel a trip.

Fares and payments

Compare the cost of a one-way trip, return trip and a monthly pass and discover the benefits of pre-authorized payments.

Taxi Scrip

All TransHelp passengers qualify for taxi travel at a discount. Learn how to buy and use Taxi Scrip.


Read our policies for travelling with a mobility device, companions, children and more.

Accessible public transit in Peel

Discover the convenience and benefits of using conventional public transit in Peel.

About TransHelp

Learn about Peel’s specialized public transit. See who qualifies and read our Passenger Charter.

Free travel to COVID-19 vaccine appointments

TransHelp trips to COVID-19 vaccine appointments are free for those with transportation barriers or adults 65 years or older.

Related information