Taxi Scrip
As a TransHelp passenger you are eligible to use Taxi Scrip.
Taxi Scrip is a subsidized taxi service. This means the fares are lower than actual taxi fares and the taxi company is reimbursed the difference.
Buying Taxi Scrip
You need a Client ID to buy Taxi Scrip and a Taxi Scrip ID to use it. Call 905-791-1015 to get a Taxi Scrip ID.
You can pay for Taxi Scrip using VISA or Mastercard by calling us. You can also purchase them in-person at one of our TransHelp payment locations. Payments cannot be made through online banking.
A $40 book of Taxi Scrip costs $25. You may buy a maximum of 5 books per month. You must buy Taxi Scrip in advance either by phone or in person.
Once we’ve processed your order, we’ll deliver your Taxi Scrip by mail. Please allow more time for delivery during busy periods such as the holiday season.
Taxi Scrip is non-refundable and non-transferable. We will not refund any money for unused Taxi Scrip and only TransHelp passenger can use Taxi Scrip vouchers. Your TransHelp account must be in good standing to purchase Taxi Scrip.
Pay by debit, VISA, Mastercard, cheque, or money order, Monday to Friday at:
- Service Peel -10 Peel Centre Drive, Suite B, Brampton
Monday – Friday, 8:30 a.m. to 4:30 p.m. - Service Peel - 7120 Hurontario St., Mississauga
Monday – Friday, 8:30 a.m. to 4:30 p.m. - PAMA Museum and Art Gallery - 9 Wellington St. East, Brampton
Monday, Tuesday and Friday – 10 a.m. – 4:30 p.m.
Thursday 10 a.m. – 9 p.m.
Saturday 10 a.m. to 5 p.m. Sunday 1 p.m. – 5 p.m.
If paying by cheque or money order, write “taxi scrip” in the memo portion.
Using Taxi Scrip
You must call a participating taxi vendor to arrange for a ride. All participating taxi vendors have accessible vehicles. If you need a specific accessible vehicle, please tell the taxi vendor when you book your trip. Specific vehicles are subject to availability.
Participating taxi vendors in Mississauga
- A Black Cab: 905-822-4000
- All Star Taxi: 905-602-0000
- Blue and White Taxi: 905-274-4444
Participating taxi vendors in Brampton
- A1 Taxi: 905-453-6666
- A Seven Eleven Taxi: 905-454-9999
- Bram City Taxi: 905-455-1000
- Brampton Bramalea Kwik Kab: 905-450-1111
Taxi Vendors.
If you are a Peel taxi vendor and would like to participate in TransHelp’s Taxi Scrip program, email us for an application.
You must show the taxi driver your Taxi Scrip ID along with a government-issued photo ID every time you use Taxi Scrip.
Government-issued photo ID includes:
- A Canadian passport
- A Canadian Citizenship card with a photo
- An Ontario driver’s licence or enhanced driver’s licence issued by Ontario
- An OHIP (Ontario Health Insurance Plan) card
- An Ontario Photo Card
Please address any issues about your travel experience with the Taxi Scrip vendor directly.
It is the taxi driver’s responsibility to fill out the information on the back of each Taxi Scrip voucher.
Paying with Taxi Scrip
Taxi Scrip comes in $1, $2 and $5 denominations.
You can pay for your trip using only Taxi Scrip, or with a combination of Taxi Scrip and cash. For example, if your trip costs $20.75, you can:
- Redeem $20 in Taxi Scrip, then pay the remaining difference of $0.75 cents in cash, or
- Redeem $21 in Taxi Scrip. Change will not be provided if you use only Taxi Scrip, so please plan accordingly.
Travelling outside of Peel using Taxi Scrip
Participating taxi vendors will take you out of Peel (Brampton, Caledon and Mississauga), but not all vendors offer return trips.
Please pre-arrange your trip back with the taxi vendor.
You cannot use Taxi Scrip outside of Peel or with non-participating taxi vendors.
TransHelp account
Update contact information, monitor account balance and transactions and cancel trips online.
