The Municipal Performance Measurement Program (MPMP) is an initiative introduced by the Ontario Government in 2000 to provide taxpayers with useful information on service delivery performance and to give municipalities a tool to improve those services over time.
MPMP consists of data collection and reporting of service performance measures in municipal service areas of Annual Waste Management, Drinking Water and Wastewater, Roads, Police, Fire, Transportation, Libraries, Parks and Recreation, General Government and Land Use Planning.
Throughout MPMP's development and refinement
its objectives have remained constant:
- To enhance accountability to taxpayers
- To increase taxpayer awareness of municipal services responsibilities
- To improve service delivery within the municipality
- To assist in identification of and encourage
sharing of best practices
The Region actively supports and shares these
objectives. "We have successfully integrated
the MPMP objectives into our regular business practices and
corporate performance measurement," says Regional
Chair Emil Kolb. "The MPMP results reflect our
commitment to the needs of our citizens, and our efforts
to improve our already excellent programs and
service delivery."
For more information, contact:
Sean Skinkle
Manager, Business Improvement & Solutions
Corporate Services, The Region of Peel
Tel: 905-791-7800, ext. 4387
Fax: 905-791-0564
E-mail: sean.skinkle@peelregion.ca
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