For Immediate Release
April 20, 2001

Norm McLeod
Manager, Transhelp
Region of Peel
905-791-1015, Ext. 3001

Transhelp To Receive More Funds

(Brampton) - Regional Council yesterday approved a recommendation that Transhelp be given access to up to $300,000 from the Social Grants Fund to meet the dramatically growing demand for rides. The money will be used to cover the cost of removing current caps on trips.

The caps, which were imposed by Transhelp in February of this year, were necessary for Transhelp to stay within the established 2001 budget. Although Transhelp received a 5 per cent increase in trips in the 2001 Regional Budget, rides were up by 11.5 per cent in the first three months of this year, compared to 2000. The unanticipated growth in demand for rides is primarily due to an increased number of dialysis patients who require transportation to and from the hospital for treatment.

"As a result of the caps on rides, Transhelp customers have to wait up to 12 days, in worst cases, for the next available ride. They can't get to work, to see a doctor or even go shopping for groceries when they need to," said Glenn Barns, Chair of the Transhelp Advisory Committee, in his presentation to the General Committee on April 12.

Since the limits on trips were imposed earlier this year, the number of refused rides has almost tripled.

"The current ride situation is not acceptable. It is affecting the quality of life of our customers," said Norm McLeod, Manager of Transhelp. "We will be doing a detailed analysis of the growth in demands for rides and will develop a strategy to deal with it in the future."

A longer-term growth strategy will be presented to Regional Council by July 2001.

Communication Services, 10 Peel Centre Dr., Brampton, ON L6T 4B9
Phone: 905-791-7800, Fax: 905-791-0595 , e-mail

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