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Rates
Service charges
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Water bills are based on the amount of water supplied to a home or business that passes through and measured by a water meter.
Customers supplied with less than 455 cubic metres (100,000 gallons) of water monthly are billed quarterly. All other accounts are billed monthly.
For residential customers connected to the wastewater system, the wastewater rate is applied to 85 per cent of total metered water usage. This recognizes activities such as lawn watering and swimming pool maintenance, where water is not returned to the wastewater system.
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