The Region of Peel's mission and goal is to supply its residents with safe, clean drinking water, and comply with the drinking water legislation under the Safe Drinking Water Act, 2002.
In 2007, the province introduced a drinking water licensing program and established Drinking Water Quality Management Standards (DWQMS) in an effort to standardise the drinking water system operations and to ensure that municipal residential drinking water systems are managed to the highest quality possible.
In partnership with the Ministry of the Environment and the Canadian General Standards Board (CGSB) Peel staff has developed and implemented an effective Quality Management System (QMS) for all of its drinking water systems.
With input from all the stakeholders, including water and wastewater operations, technical support, management and administrative staff, Peel worked towards the development and implementation of the Water Operational Plan enhancing policies and procedures to effectively manage the drinking water operations, continuously test and check and make improvements to all aspects of water treatment and distribution, from source to tap.
In the face of many challenges posed by the new program, such as finding resources and implementing new processes and best practices while conforming to new requirements, Peel's Drinking Water Management System was successfully implemented.
By working together, in a continuous effort to promote safe, clean drinking water and to gain public confidence in our drinking water supplies, Peel conformed to the DWQMS requirements, passed the third party water system audit and on August 26, 2011 received a Full Scope Accreditation for the South Peel Distribution System and Palgrave-Caledon East, Inglewood, Cheltenham and Caledon Village-Alton Water Supply and Distribution systems.
Three years of hard work and dedication resulted in a water program that promotes continuous quality improvement and excellence in the drinking water operations and water system management at Peel.