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How to properly self-isolate and available support.

Self-isolation means temporarily staying apart from others, except when essential support is required, such as for caregivers of children or those requiring support with daily living. Self-isolation reduces the chance that others will get sick with COVID-19.

Who must self-isolate

You’re required to self-isolate if you have symptoms of COVID-19, if you’ve tested positive for COVID-19, or if you’ve travelled outside of Canada and have been advised to quarantine under federal quarantine requirements.

If you live with someone with COVID-19, you may also be required to self-isolate.

Learn more about what you should do if you have symptoms, have tested positive or have been exposed to someone with COVID-19.

How to self-isolate

When self-isolating you need to:

Children or those requiring support with daily living (such as bathing or feeding) can isolate together with a parent or caregiver who can continue providing care and support to them while they self-isolate.

It’s important to monitor your symptoms and those of your children. Get more information about when to seek medical help.

Get more information on what options are available to you if you can’t isolate at home.

More information

Refer to our resources on self-isolation. You can also refer to more information from:

You can also call Peel Public Health at 905-799-7700 (Caledon 905-584-2216), 8:30 am to 4:30 pm, Monday to Friday.

Other information

Help is available for anyone in Peel who can’t safely self-isolate at home. All international travellers, including local residents and international students, are required to have a plan for the full period of their required self-isolation, at their own expense.

Our COVID-19 Voluntary Isolation Housing provides a hotel-quality room that’s private and safe. Room amenities include:

  • Private 3-piece bathroom
  • One queen size bed with sofa and/or twin beds
  • Free television
  • WiFi connection
  • Telephone line with extension for assistance
  • 3 culturally diverse meals daily (halal, vegan, and vegetarian options available)
  • Transportation to and from home is provided

No OHIP health card is required. There is no cost for the program.

Peel Region has established the isolation housing with funding from the Government of Canada.

You can stay for your full period of isolation. Children under the age of 16 will stay with a parent or guardian, and families can be accommodated. Homemade foods and other essentials can be dropped off to loved ones. Residents in isolation can speak to the social support staff to arrange deliveries from home.

How to sign up

To use the isolation housing you must meet the following criteria:

  • Have tested positive for COVID-19 or may have COVID-19, or are a vulnerable household contact of someone who has COVID-19.
  • Can't safely self-isolate at home away from others in your household.
  • Are 16 years or older (or will stay at the isolation centre with a parent or guardian).
  • Agree to stay for your full period of isolation
  • Can complete daily activities (such as walking with or without an assistive device, bathing and dressing yourself, eating and drinking) with minimal support or supervision.

Call Peel Region Human Services 905-281-1269 to sign up or get more details about the program.

You can download a flyer on the isolation centre program in multiple languages.

If your symptoms change or worsen, you may need to contact a health care professional or contact Health Connect Ontario (formerly Telehealth Ontario) at 811. Learn more about COVID-19 antiviral treatments from the Ontario government.

Call 911 if you need urgent medical help or if your condition is getting worse and you have any of the following severe symptoms:

  • Difficulty breathing or shortness of breath
  • Chest pain
  • New or worsening confusion
  • Difficult waking up or staying awake, or, losing consciousness

Tell paramedics if you have COVID-19, or had close contact with a person who has COVID-19. If possible, wear a mask to limit exposure to others.

When caring for a child with COVID-19, it’s important to closely monitor them. You should go to a hospital right away, or call 911, if your child shows any of the following signs and symptoms:

  • Persistent fever (3 days or longer)
  • Fast breathing or trouble breathing
  • Bluish color around the lips or on skin
  • Not drinking enough fluids or signs of dehydration (e.g. not making tears when crying, urinating less than usual)
  • Not waking up or interacting
  • Being irritable (e.g. not wanting to be held)

COVID, Cold and Flu Clinics

These clinics are available to individuals with mild symptoms of COVID-19 who are looking for medical attention for their symptoms or who need to see a doctor for assessment.

COVID, Cold and Flu Clinics are open to infants and children and will assess children with fever.

They will only test individuals who are eligible for a PCR test. You will not be tested if you do not meet eligibility criteria from the Ontario government. You do not need to have a negative COVID-19 test to be seen in-person at these clinics.

Learn more about COVID, Cold and Flu clinics.

There are 6 COVID-19, Flu and Cold Clinics in Peel. You can book an appointment at any of the following locations:

Queen Square COVID-19, Flu and Cold Clinic
11692 Hurontario Street, Brampton
(Snelgrove Community Centre)

Minimum age: 2 years or older

COVID, Cold and Flu Care Clinic @ CarePoint Health
2695 North Sheridan Way, Suite 120, Mississauga

Minimum age: 1 year or older

COVID, Cold and Flu Care Clinic @ Mississauga Medical Arts
5010 Glen Erin Drive, Mississauga
(inside Loblaws)

Minimum age: 1 year or older

COVID, Cold and Flu Care Clinic @ Pearl Medical Group
58-3176 Ridgeway Drive, Mississauga

Minimum age: 1 year or older

Four Corners Community Testing Site
Wellfort, 7205 Goreway Drive, Mississauga

Minimum age: 6 months or older

Caledon Center for Recreation and Wellness – Bolton
14111 Highway 50, Bolton

Minimum age: 2 years or older