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Peel Region

Help with housing

How to access our housing services.

Longer wait times

We are experiencing longer than normal response times. Applications for housing services may take between 8 to 12 weeks to review. We apologize for this delay.

Not all applications will take this long to review, as we are prioritizing urgent cases. Do not contact us to follow up on your case unless there is a significant or urgent change in your circumstances.

If you're at risk of losing your housing, are homeless, or need affordable housing, we can help.

To better understand your needs, we've created a screening tool that will ask you some questions and can be completed online. This is the first step to getting the housing support you need.

For assistance access the following resources

If you're homeless

If you're at risk of being homeless or need housing support

If you’re searching for apartments or market housing

Completing the screening tool

Before getting started:

Please use the screening tool during regular business hours only: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Start screening

If you are unable to complete the screening online, contact us at 905-453-1300.