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Help with housing

How to access our housing services.

Longer wait times

We are experiencing longer than normal response times. Applications for housing services will be reviewed as soon as possible.

If you're at risk of losing your housing, are homeless, or need affordable housing, we can help.

To better understand your needs, we've created a screening tool that will ask you some questions and can be completed online. This is the first step to getting the housing support you need.

For assistance access the following resources

If you're homeless

If you're at risk of being homeless or need housing support

If you’re searching for apartments or market housing

Completing the screening tool

Before getting started:

Once you’ve completed the screening you will get an email confirmation with a service request ID and a timeframe for when you’ll be contacted by Housing Services staff. Keep this ID for future reference.

Complete screening

If you are unable to complete the screening online, contact us at 905-453-1300.