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Peel Region

Share your experience with us

A 911 call changes the lives of 3-year-old Arman and his family. “You have won our hearts as long as we live,” says Arman’s Dad.

Watch their story.

Thank a paramedic or share your feedback on your experience with us.

We work hard every day to ensure you’re receiving the best emergency medical care possible. We enjoy hearing from residents whose lives were impacted in a positive way by one our paramedics.

However, we also know sometimes things don’t go as you expect them to. We want to hear from you.

Other information

Paramedics rarely hear from patients after transferring their care to the hospital. It’s nice when patients and families reach out to say thanks.

Did a Peel paramedic leave a lasting impression on you? Perhaps they brought you comfort on a difficult day, calmed down a frightened family member, or even saved a life.

Let them know they made a difference. We'll make sure your kind words get to them.

Share a message

We’re sorry to hear of your experience with us. Submit a complaint and an advisor from our Professional Standards Team will contact you within 2 business days to find out more.

Thank you for sharing your feedback. We’ll use it to make our system better for future patients and families.

Submit a complaint