• Provincial review

Video cameras on buses

Video cameras on TransHelp buses enhance the safety and security of everyone on board.

Camera placement

5 cameras monitor each area of the vehicle and capture both audio and video while the vehicle is running. There is no live feed.

Respecting privacy while ensuring safety

Most public transit agencies in North America use cameras in their vehicles. Like them, we're using video and audio recordings to help TransHelp passengers and drivers stay safe.

Footage will:

• Only be viewed by authorized personnel.
• Automatically be recorded over after 7 days.
• Be used to investigate serious incidents, complaints and injuries.
• Include audio

Any personal information is collected under the authority of the Municipal Act, the Occupiers' Liability Act, and the Regional Municipality of Peel's corporate policies on video surveillance.

Get details about privacy and how and why Peel Region collects personal information.

Review our privacy statement for more information on how and why Peel Region collects personal information.